Selected Outcomes
Bukalapak — $5B E-Commerce Platform, 70M+ Users
Built and led an 80-person cross-functional AI and data organization spanning data science, analytics, business intelligence, data engineering, and machine learning. Recommendation systems, search ranking, and enterprise-wide data strategy.
10x reduction in customer acquisition cost. 8.7x improvement in funnel conversion in one quarter. Board-level AI strategy presentations.
Government of Canada
RAG compliance platform for regulatory document querying. Custom chunking strategy, evaluation framework, and cost-optimized inference pipeline.
Sub-3 second query latency. 40% reduction in LLM inference costs. Live in production.
MENA Government Agency
First production AI agent for a government agency. End-to-end design, build, and deployment in six weeks.
99% task completion rate from month one. Handling real government workflows in production.
Aqua Electronics
Omni-channel AI agent deployed across WhatsApp, Instagram, web, and voice (VAPI). Sales and support automation.
60% of inbound inquiries handled autonomously. 25% improvement in lead qualification.
Indonesian Financial Institution
AI system for third-party administrator claims analysis. Extraction, classification, and audit automation for insurance compliance.
30% improvement in claim classification accuracy. 40% reduction in audit preparation time.
Prodago — Gartner Cool Vendor
Led product strategy for AI governance toolkit. Model risk management, bias detection, explainability, and lifecycle governance for financial services and public sector.
Recognized by Gartner as Cool Vendor in AI Governance. Deployed across enterprise CDO organizations.